Privacy Policy
Last updated: 19 January 2026
Cakes N Shakes (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or interact with our website or contact us.
This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Cakes N Shakes is a food and beverage business operating in the United Kingdom.
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
Email: cakesandshakesstockton@gmail.com
2. Information We Collect
We may collect and process the following types of personal data:
- Contact Information: such as your name, email address, phone number, and delivery address when you contact us or place an order.
- Order Information: details of products you order, special instructions, and payment confirmation (we do not store full card details).
- Website Usage Data: information about how you use our Website, including IP address, browser type, pages visited, and time spent on the site.
- Communications: messages you send to us via email, contact forms, or social media.
3. How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfil orders
- To respond to enquiries and provide customer support
- To manage bookings, deliveries, or collections
- To improve our Website and services
- To comply with legal and regulatory obligations
We will only use your data where we have a lawful basis to do so.
4. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Contract: where processing is necessary to fulfil an order or service
- Consent: where you have given clear permission (e.g. marketing communications)
- Legal Obligation: where required by law
- Legitimate Interests: to operate and improve our business, provided your rights are not overridden
5. Cookies
Our Website may use cookies to improve user experience and analyse website traffic.
Cookies are small text files placed on your device. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the Website functions.
6. Sharing Your Data
We do not sell or rent your personal data to third parties.
We may share your information with trusted third parties only where necessary, such as:
- Payment processors
- Delivery or courier services
- Website hosting or IT service providers
All third parties are required to respect the security of your data and process it in accordance with the law.
7. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration.
8. Data Retention
We only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
9. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time (where consent applies)
To exercise any of these rights, please contact us using the details above.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: cakesandshakesstockton@gmail.com
1. Definitions and Interpretation
In this Policy, the following terms shall have the following meanings:
Cookie means a small text file placed on your computer or device by our Site when you visit certain parts of our Site and/or when you use certain features of our Site. Details of the Cookies used by our Site are set out in section 13, below;
Personal Data means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to us via our Site. This definition shall, where applicable, incorporate the definitions provided in the General Data Protection Regulation 2016/679 (“GDPR”); and
Takeaway/We/Us/Our means Cakes N Shakes a company whose registered address is.
2. Information About Us
Our Site is operated by Foodhub (“FH/us”), the trading name of Foodhub Limited , a company registered in England and Wales under number 10619783, whose registered office is at 55 Duke Street, Stoke-On-Trent, ST4 3NR.
This Privacy Policy applies only to your use of our Site. Our Site may contain links to other websites. Please note that we provide such links for your convenience and for informational purposes only. We do not endorse or approve any of the products, services or opinions on such other websites. We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
3. Your Rights